At Zena Horizons, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.zenahorizons.com.

Information We Collect

When you use our site, we may collect certain information from you, including:

  • Your name, email address, phone number, and shipping address.

  • Order details and customer service communication.

  • Browser type, device information, IP address, and other technical data collected automatically through cookies and similar technologies.

How We Use Your Information

We use the collected data to:

  • Fulfill and deliver your orders.

  • Communicate with you regarding your orders or inquiries.

  • Improve your shopping experience and website functionality.

  • Comply with legal obligations and prevent fraud.

Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared with third-party service providers who assist in operating our website, fulfilling orders, or supporting our services. These parties are obligated to keep your information confidential and only use it for the specific purposes agreed upon.

Opt-Out Instructions

You have the right to opt out of receiving promotional emails from us. To do so:

  • Click the “unsubscribe” link at the bottom of any marketing email.

  • Contact us directly at [email protected] with the subject line “Opt-Out.”

Note: Even if you opt out of marketing emails, we may still send you transactional or order-related communications.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no online platform is 100% secure, and we cannot guarantee absolute security.

International Users

As we operate globally, your information may be transferred to and processed in countries other than your own. By using our site, you consent to the transfer of your information to our servers located in different regions as needed to provide our services.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at [email protected].

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]